All of our products are individually handmade to order in our Northamptonshire workshop. Most orders are crafted and dispatched within 2–3 business days, though bespoke or highly customised designs may take a little longer.

We’re incredibly proud to offer such a quick turnaround for fully handmade craftsmanship. If an item is ever delayed due to material availability, our team will always keep you updated with clear communication and realistic delivery times - so you’ll never be left waiting without knowing what’s happening.

Yes, we do! 🌍 We’re proud to ship our handcrafted products worldwide, straight from our Northamptonshire workshop.

Please note that international orders may be subject to import duties, taxes, or customs fees once your parcel arrives in your country. These charges are set by your local customs authority and are the responsibility of the buyer.

Shipping times outside the UK can also take a little longer depending on destination and customs processing, but rest assured - we’ll always provide a tracking link with your dispatch email, so you can follow your order every step of the way.

Yes - non-custom items can be returned within 14 days of delivery, provided they are unused and in their original condition. You’ll find full details and our return address on our Returns & Exchanges page at the bottom of this website.

As all Design Your Own, made-to-measure, and personalised items are crafted specifically for you, these cannot be returned or exchanged unless faulty. However, if there’s an issue with your order - or if your sizing isn’t quite right, please get in touch. If alterations are possible, we’ll always do our best to help.

Yes absolutely! Every order is beautifully packaged with great care, perfect for gifting to someone straight away.

You can also add a personalised note at checkout if you’re sending it as a present. Just let us know, and we'll take care of the rest.

Our collars, harnesses and leads are all available in multiple sizes, lengths and widths, and we also offer made-to-measure options.

You can check our Collar Size Guide on each product page, we recommend to measure your dogs neck, to establish which size range will work best for your dog. Or if you are unsure just message us with your dog’s neck measurement - we’ll help you find the perfect size.

If your dog is between sizes, or you require a different material width, we can make small adjustments at no extra cost, just use the contact form below or email us info@trinketypaws.co.uk

We stand behind every product we make. Trinkety Paws products come with a 6-month warranty, covering any manufacturing faults.

Normal wear and tear or chewing damage isn’t included, but we’re always happy to help with repairs or replacement parts whenever possible.

BioThane® is a premium polyester webbing with a waterproof PVC coating that makes it far more practical than leather or rope.

It doesn’t absorb water, mud, or odours, and it stays flexible in all weather conditions. Unlike leather, it won't stretch or stiffen, and unlike rope or nylon, it doesn’t fray, absorb dirt or hold bacteria.

For busy pet owners, this means an easy wipe-clean product that looks new for longer, is hypoallergenic, more hygienic and is also stylish.

Our BioThane® products are designed to withstand daily use, whether that’s adventurous walks, muddy fields, or anything in between.

The material is stronger than leather or regular webbing, UV-resistant, and hypoallergenic, making it safe for even the most sensitive dogs. Because it doesn’t absorb moisture or dirt, it reduces the risk of skin irritation and is more hygienic, even in multi-dog settings.

Each Trinkety Paws product is hand-finished in our UK workshop, with edges rounded and sealed for a perfect finish and durability - our level of craftsmanship sets our products apart from mass-produced alternatives.

Extremely easy! BioThane® is non-porous and completely waterproof, so mud, sweat, and generic dirt simply wipe away.

For a deeper clean, it can be soaked, rinsed or disinfected without damaging the material, making it one of the most hygienic dog accessory materials available.

But mostly just simply wipe it down with warm soapy water and a soft cloth - no machine washing needed. Your Trinkety Paws gear will look as good as new in seconds.

No material is completely chew-proof, and BioThane® is no exception. While the coating is tough and resists surface damage, determined chewing can mark or weaken it. That said, BioThane® webbing is significantly more resistant to chewing than regular nylon or rope, and the internal webbing remains strong unless heavily compromised. We always recommend advising customers not to leave collars, leads, or harnesses unattended on dogs that are likely to chew accessories.

Absolutely! We offer a wide range of customisation options - from sizing and colour combinations to hardware finishes and personalised name or number engraving.

You can design your own pieces directly through our Design Your Own section in the online shop.

If you’re after something truly unique that you can’t find listed, simply email us at info@trinketypaws.co.uk with your ideas or a short product brief - our team will be happy to discuss the details and provide a tailored quote.

Our Trinkety Paws products are handcrafted in Northamptonshire by our small, skilled team using genuine BioThane® webbing - not cheaper alternatives.

Our Premium and Everlast ranges feature high-quality, corrosion-resistant hardware for seaside use, maximum strength and longevity, while our Classic Ranges offers a more budget-friendly option with colourful fittings that don’t compromise on general performance.

We cater for all breeds and sizes, offering an extensive size range plus made-to-measure options for dogs that don’t fit standard sizing.

Each piece is expertly crafted and carefully dispatched, Trinkety Paws is trusted by thousands of happy customers as well as many independent and larger retail partners - a true reflection of our quality, craftsmanship, and customer care.

Yes - all Trinkety Paws products are made from high-strength materials such as waterproof Biothane® webbing or premium polyphenylene Rope and are independently strength tested for their durability.

Our Premium and Everlast Ranges also feature corrosion-resistant, solid brass, stainless-steel or aircraft-grade Aluminium Hardware and Locking Carabiners, that have a break strength of 400kg, perfect for strong pullers, escape artists, working dogs, or regular seaside adventures.

Yes — BioThane® is soft, flexible, and smooth, with no rough edges or fabric absorption. It’s gentle against your dog’s coat and won’t cause rubbing or irritation, even with daily wear.

The material is especially ideal for dogs with sensitive skin or longer coats, as its “always dry” surface helps reduce matting and fur loss, while allowing the skin to breathe naturally.

Since moving our workshop to a larger location, we no longer have a physical shop, but you can find our products at a number of independent retailers - all listed in our Stockist section at the bottom of this page.

You can also meet us in person at events throughout the year! Check our Events section above to see where we’ll be next.